Have you ever found yourself in a position where you are willing to talk to your co-workers but are unable to strike up a conversation? Failed to befriend others or simply couldn’t be a part of a conversation because you don’t know how to start? Don’t worry, you just need a little head-start before diving into any discussion, and that’s when the art of small talk comes in handy.
Small talk refers to casual or light conversation about non-controversial and often superficial topics. It’s typically used in social settings to break the ice, fill awkward silences, or establish a connection with others.
In workplaces it is really important to establish a simple yet meaningful bridge to aid in communication, and small talk does just that for you. It simply refers to the casual conversation on unconventional topics between two or more individuals. It is also a crucial element of communication in order to break the ice and facilitate friendship or even business proposals. It further offers a chance to build trust, learn about others, and cultivate curiosity.
But why small talk, you may ask?
Being able to strike up a conversation in a more comfortable or friendly way is a very basic communication skill. It is also a part of your work ethic and reflects your image with respect to public relations. In an environment where professionalism is measured not only by practical work but also by how you communicate with others, small talk can present you as more approachable. The topics of small talk might be quite light-hearted, but their significance cannot be measured on the surface level. It is about how you present yourself to your associates.
Start from basics
Instead of starting a conversation with repetitive ‘yes’ or ‘no’ questions, lead with general positive remarks like, “The weather seems fine today” or “It’s quite a day to start work”. Always try to keep it engaging. You can also initiate a discussion based on personal interests, keeping it affirmative; it totally depends on the individuals you are surrounded by. But make sure not to make any assumptions or comments based on their appearance or personal beliefs. Keep it natural yet relevant.
Be an attentive listener
Congratulations if you have successfully initiated a conversation. Now, your goal should be to keep it fluent. In order to keep a conversation going, people often end up talking gibberish and that’s something you should try to avoid. Pay attention to the other person and respond accordingly. Look for subtle cues to guide the conversation. A little smile or some positive remarks in response to their words will let the speaker know that you are listening and will encourage them to get more comfortable. You will earn great respect in social and business settings by showing greater listening skills.
Observation is the key
It is always better to observe others. We often encounter people who excel at making small talk and observing their skills is a great way to grasp this basic expertise. If you are an introvert, your observation ability will definitely prove to be quite effective. Try to establish a common ground for both sides by their response. It doesn’t matter if you are the speaker or the listener; acknowledge the other person with a corresponding gesture. If you feel the other person is not comfortable with a certain topic, leave it. Use your observation skills to make the conversation more engaging. Being able to read the room is a significant part of your communication competency.
Avoid awkwardness, learn when to bring things to a close
The main purpose of small talk is to create a bridge between two individuals through convenient discussion. To maintain this bridge, spontaneity is a must. Let the topics of discussion come naturally. Sometimes, you will find it hard to maintain a conversation on a certain topic. In that case, do not jump on concepts out of context. A good conversation requires a balance of give and take. Try to fill in awkward silences with relevant inquiries.
If you find it hard to keep the conversation going any longer, it is always better to excuse yourself or simply drop it. Unnecessary prolonged chit-chat is not productive all the time.
Small talk is not an exasperation but a convenience. It is also not an innate expertise. Even if you are not a master at it, take every opportunity to practise it. Always remember your social behaviour and approach are proportional to public relations and reputation, which can inevitably take your career to the next level.
