Bangladesh Brand Forum and Center for Service Quality Enhancement (CSQE) together has signed a Memorandum of Understanding (MoU) on 2nd April, 2019. Shariful Islam, Managing Director of Bangladesh Brand Forum (BBF), and Dr. Mohammed Tareque Aziz, Consultant of Center for Service Quality Enhancement (CSQE) signed the MoU on behalf of their respective institutions at the office of Bangladesh Brand Forum.
The purpose of this MoU is to ensure growth and value addition of the service sector nationwide through Service Quality Index; which will eventually help to identify customer expectations, set service standards and enhance skills to meet customer satisfaction.
Center for Service Quality Enhancement (CSQE), a research and consulting platform, was formed by country’s noteworthy management professionals. The company works to create impactful value for its clients & partners and present growth opportunities for its people.
