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The Squeezed Consumer: How Rising Costs Are Permanently Changing Buying Habits

There is a particular kind of arithmetic that takes hold in a household when money gets tight. It begins with small decisions — the branded cereal swapped for the supermarket’s own, the restaurant dinner deferred to next month, the impulse buy returned to the shelf. Then it becomes a habit. And then, quietly, it becomes identity. The consumer who once reached for the premium option now reaches for the smart one. Not because they cannot aspire, but because they have recalibrated what aspiration means.

This is the story of the squeezed consumer — a story playing out simultaneously in Dhaka and Delhi, in London and Lagos, in Sao Paulo and Seoul. The pressures differ in their intensity and origin, but the behavioural rewiring is remarkably consistent: people are spending less impulsively, trading down more deliberately, and demanding more honestly from the brands that want their shrinking disposable income.

For brands, the question is no longer whether their consumers are under pressure. They are. The question is whether brands have truly understood what that pressure has done to the psychology, the loyalty, and the future purchasing calculus of the people they serve.

The great recalibration — from spending to surviving

The inflation cycle that began in 2021 and has refused to fully resolve itself has done something economists did not fully anticipate: it has permanently altered consumer psychology, not just consumer spending. Global consumer sentiment, according to McKinsey’s 2025 State of the Consumer report, remains lower on average than it was at the start of 2020 — five years on from the pandemic that triggered the cascade. Prices may be easing in headline terms, but the lived experience of inflation is cumulative. Consumers spending $106 today for what cost them $100 in 2023 do not feel relief simply because the rate of increase has slowed.

What has emerged is what analysts call the ‘K-shaped economy’ — a bifurcation of consumer experience so stark it renders aggregate data almost meaningless. Higher-income households have retained spending flexibility, growing their inflation-adjusted base spending by 6% versus 2019. Lower-income households, by contrast, have seen their base spending decline in recent months, with financial stress intensifying across essentials, discretionary categories, and everything in between. The middle — that aspirational engine of consumer markets everywhere — is being squeezed from both ends.

The behavioural consequences are measurable and accelerating. Globally, 62% of consumers say inflation is a top worry, and it is causing them to rethink large purchases. Sales of garden furniture have fallen 48% since 2021. Home exercise equipment is down 28%. Gaming consoles, 11%. These are not luxuries that have been sacrificed reluctantly. They are signals of a consumer who has fundamentally redefined the boundary between want and need.

Trading down — and finding out they prefer it

Perhaps the most unsettling insight for legacy consumer brands is not that shoppers are trading down — it is that many of them have discovered they do not want to trade back up. McKinsey’s research found that even as 75% of US consumers reported trading down in at least one category during 2025, the shift was often accompanied by a reassessment of value rather than a sense of sacrifice. “Less is more,” 35% of American consumers reported feeling the past few years had taught them. The austerity had become a philosophy.

This is the quiet crisis that brand managers are only beginning to confront. The consumer who downgraded to a private label during the inflation spike and found it satisfactory represents a permanent loss of market share, not a temporary dip. Private label penetration, which had been growing steadily for a decade, has accelerated dramatically since 2022. In categories from dairy to detergent, own-brand products are no longer competing on price alone — they are competing, and frequently winning, on perceived quality.

The data on brand loyalty confirms the structural nature of the shift. Nearly one in five consumers globally changed their shopping habits in 2025 to actively avoid certain retailers — a behaviour once associated with political boycotts now being applied to value decisions. ‘Uncommitted behaviour is here to stay,’ Upside’s 2026 Consumer Spend Report concluded, noting that consumers are ‘less predictable, more selective, and less brand-loyal’ than at any point in the past decade.

The psychology of the squeezed — what pressure does to a buyer

Economic pressure does not simply reduce spending. It changes the meaning of spending. When money becomes scarce, purchases become deliberate — and deliberateness makes consumers both more discerning and more demanding. Research by NIQ found that in a market where 35% of consumers feel that ‘less is more,’ Americans are ‘gravitating toward brands that reflect simplicity, stability, and purpose.’ The impulse aisle moment is being replaced by what analysts are calling the ‘informed aisle moment’: 45% of consumers make shopping lists before entering stores, 44% plan spending in advance, and 37% compare prices between brands before deciding.

This shift toward intentionality has profound implications for how brands communicate. The consumer who once absorbed advertising passively is now an active interrogator of brand claims. Transparency, specificity, and proof points matter more than emotional aspiration. Trust, once earned by association with prestige, must now be earned by consistency, transparency in pricing, and the kind of functional quality that holds up under scrutiny.

Psychological pressures are also reshaping where and how people shop. The rise of digital shopping trips — up 2 full percentage points in store traffic share across consumer packaged goods and general merchandise in the US — reflects not just convenience but price-comparison behaviour. The online environment makes switching costs near-zero and price differentials instantly visible. For brands that have traditionally relied on in-store presence and impulse dynamics, this is structurally threatening.

The Bangladesh lens — a market at an inflection point

To understand the squeezed consumer in Bangladesh is to understand a consumer class that was, until very recently, on an almost uninterrupted upward trajectory. For two decades, rising garment sector employment, growing remittance inflows, and expanding urbanisation created a new consumer cohort — aspirational, brand-aware, increasingly digitally connected, and deeply optimistic about their economic futures. That optimism has not disappeared. But it has been complicated.

The inflationary pressure of 2024 and 2025 hit Bangladesh at a particularly delicate moment — just as millions of households were completing their transition from survival spending to aspiration spending. Food inflation at 9.30% in early 2026, clothing and footwear prices up 11%, and miscellaneous goods surging 24% have pushed household budgets back toward essentials at precisely the moment that brands were hoping to move them toward premiumisation.

The supermarket sector offers a revealing window into this dynamic. Shwapno, operating over 750 outlets nationwide, has spent years building modern retail infrastructure for the urban middle class — air-conditioned stores, quality-controlled supply chains, digital payment systems. The Bangladesh Supermarket Owners’ Association estimates the sector has been growing at 25% annually, a rate that could have been 10 to 20 percentage points higher were it not for inflationary pressures. The modern retail experience that was meant to be the venue for aspiration spending is now — at least temporarily — a venue for necessity shopping.

Yet the structural forces driving Bangladesh’s consumer emergence remain intact. The retail market is projected to grow at a CAGR of 7.3% through 2031. The Bangladesh Retail Market’s supermarket and hypermarket segment continues to expand into district towns and upazilas. Digital commerce is growing rapidly, with competitive pricing remaining the primary motivator for online shopping behaviour. The squeezed consumer is not a consumer who has abandoned aspiration. They are a consumer whose aspiration has been deferred — and who will return, with compound interest in the form of expectations, once economic conditions ease.

Gen Z and the permanent reset

Any analysis of the squeezed consumer that does not address generational dynamics is incomplete. Gen Z — the cohort born between 1996 and 2010 — is the first generation to have formed their primary consumer identities during a period of sustained inflation, economic uncertainty, and pandemic disruption. McKinsey’s research found that approximately 40% of Gen Z respondents across Germany, the UK, and the US say they are worried about their financial futures, compared with 31% of older generations.

This financial anxiety has produced a distinctly different consumer psychology. Gen Z is simultaneously more value-conscious and more values-conscious than any previous generation — demanding affordability and purpose from the same brand. They are also the most digitally native shoppers in history, using AI tools for price comparison and discovery at rates that are reshaping the entire retail funnel. In the US, 43% of Gen Z consumers report buying directly through TikTok Shop, collapsing the distance between entertainment and transaction. In Bangladesh, where a young, digitally connected population has driven rapid e-commerce adoption, pricing incentives on social media platforms are the primary driver of online purchase decisions — a dynamic that rewards brands that can communicate value in the language of the feed.

Gen Z spending, McKinsey projects, is growing twice as fast as previous generations’ spending did at the same age and is on pace to eclipse baby boomers’ spending globally by 2029. The consumer cohort that brands must win right now, under conditions of maximum financial stress, is the cohort that will define global consumption for the next three decades. The brands that earn their loyalty during the squeeze will benefit from one of the most powerful forces in consumer marketing: the habit formed under pressure, which endures long after the pressure lifts.

What brands must do now

The squeezed consumer is not a problem to be solved. They are a reality to be understood — and a relationship to be rebuilt on more honest terms than the inflationary boom years permitted. The brands that will emerge from this period with durable consumer relationships share several characteristics that distinguish them from those that will find, when conditions ease, that their customers have not returned.

The first is radical value transparency. The consumer who has spent three years interrogating every price point does not respond to vague premium positioning. They respond to specificity: why does this cost what it costs, and what am I getting for the premium? Brands that can answer that question clearly and consistently will retain price-sensitive consumers who have not abandoned their preference — only their tolerance for unjustified cost.

The second is right-sizing without right-pricing down. Unilever’s sachet strategy remains instructive not because it reduced the brand’s quality perception, but because it preserved aspiration at an accessible entry point. Brands operating in markets like Bangladesh — where a large aspirational population has been temporarily pushed back toward essentials — must create product architectures that allow consumers to stay in the brand’s orbit even when they cannot afford the flagship offering.

The third is loyalty investment during adversity. The consumer who is switching, trading down, or reducing frequency is not a lost consumer. They are a testing consumer. The brand that reaches them with genuine value — a loyalty programme that actually rewards, a pricing strategy that acknowledges their reality, a communication that respects their intelligence — is the brand that earns the deferred purchase when income recovers. And income, globally and locally, will recover.

The fourth is digital-first value communication. In a world where 54% of global consumers consider the cost of living their country’s most important issue, the conversation about value happens online, before the purchase decision is made, and increasingly through AI-mediated discovery. Brands that have not yet mastered the language of value at the point of digital consideration are arriving late to a conversation that has already happened.

Sources: McKinsey State of Consumer 2025, NIQ Consumer Outlook 2026, Numerator Visions 2026, Upside Consumer Spend Report 2026, GWI Consumer Spending Trends 2025, Deloitte ConsumerSignals, Boston Consulting Group Bangladesh Consumer Report, Bangladesh Bureau of Statistics, Daily Star Bangladesh, Trading Economics CPI Data, 6Wresearch Bangladesh Retail Market Report. All figures cited are drawn from publicly available reporting through April 2026.

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