A digital economic system has long been introduced in Bangladesh. With the help of private organizations such as Bkash and Rocket, the transfer of finances through electronic means has gained…
While Customer Care has always been an inevitably integral component of the backbone that builds and retains loyal customers leading to increased retention and repeat purchases coupled with a shot…
COVID-19 is accelerating demands for online banking technologies and cost-cutting efficiencies. It is even changing consumers' behavior, pushing them to consider new tools and technologies. A March 2020 survey by…
While the pandemic has drifted the economy into the great unprecedented depression, it has been the need of the moment for the entire corporate fraternity to rethink and revise the…