The Empathy Factor: How GenAI Is Reshaping Customer-Centric Strategies

The essence of the customer-centric pledge lies in personalisation, yet the emergence of GenAI has given rise to a paradox. By developing a brand identity, a company humanises itself and…

Continue ReadingThe Empathy Factor: How GenAI Is Reshaping Customer-Centric Strategies

DIGITAL SUMMIT 2023: INNOVATION AND DISRUPTION: GUIDING THROUGH THE DIGITAL TERRAIN

BANGLADESH BRAND FORUM HOSTED the 10th Digital Summit Presented by Meghna Group of Industries (MGI) in Association with The Daily Star at Pan Pacific Sonargaon, Dhaka, on Saturday, December 09,…

Continue ReadingDIGITAL SUMMIT 2023: INNOVATION AND DISRUPTION: GUIDING THROUGH THE DIGITAL TERRAIN

Why Gen Z’s approval is important in today’s social media influenced world?

What is real in today’s world? A debate that usually ends with no concrete outcome; the exclusivity of our connection to our devices and the internet is something that is…

Continue ReadingWhy Gen Z’s approval is important in today’s social media influenced world?